Training Opportunity

This is a training opportunity available at CSUDH. Though there are references to the training taking place on April 15, 2016 I can assure you that the date has been changed to May 27, 2016. There is a link for registration at the bottom of the post. Feel free to contact me if you have any questions.


Negotiation, Conflict Resolution and Peacemaking Program


The Association for Conflict Resolution (ACR)

One-day ACR Spring Seminar:

Ethical Communication – A Bridge to Respectful Relationships


April 15, 2016

Trainer: Laura Smythe, M.A., M.A., J.D.*

Come and join ACR and Laura Smythe in a one-day training on Ethical Communication:

A Bridge to Respectful Relationships, hosted by the California State University

Dominguez Hills Negotiation, Conflict Resolution and Peacemaking Program. For this

one-day training, Laura Smyth presents a simple and powerful two-step model to

approach problem-solving, conflict management and conflict resolution when differing

values and cultural mores are present. While these may often be seen and feared as

common “non-negotiable” reasons for conflict and the cause of impasse, this

interactive training will explore the possibility that values can, and do, offer a shared

and principled foundation for communication about difficult (and even emotional)


Drawing on research by Rushworth M. Kidder in his book Moral Courage (2003) and

her own research and experience on conflict, Laura Smythe will present an optimistic

prescription for respectful relationships based on positive, constructive, dignified and

ethical dialogue/communication. It is an opportunity for participants to develop and hone

critical thinking, self-reflection and guided practice skills.

Experiencing a variety of instructional methods, including lecture, storytelling, guided

practice and role-play, participants will be able to:

  •  Identify what constitutes ethical behavior
  •  Learn and understand the concept of “ethical communication”
  •  Learn behaviors and values that are universally appreciated
  •  Understand the link between our values and the source of most conflicts
  •  Discover the opportunity that discussions about values provide for conflict resolution
  •  Apply the concept of ethical communication in their own work and conversations

The seminar will be of interest to, amongst others:

  • Conflict resolution practitioners and scholars
  • Social Workers
  • Federal, State and local service employees
  • Psychologists
  • Teachers and school counselors
  • Law Enforcement Officers
  • Public health officials/practitioners
  • Environmental advocates
  • HR staff
  • Spiritual leaders
  • Attorneys
  • Judges
  • Business leaders, owners, managers
  • Elder care/family practitioners


* Laura C. Smythe, is Owner/Founder of Communication Connections, LLC and is

former Executive Director of a community mediation center. She is an attorney,

mediator, professor and trainer. She has mediated a tremendous variety of disputes and

practiced law for over 17 years. She has taught conflict management and conflict

resolution skills to students of all ages from Kindergarten through Ph.D. candidates for

over 13 years. In addition, Smythe is a trainer and works with various state agencies and

organizations to train employees and employers about: mediation, facilitating difficult

conversations, creating transparent conflict management policies and the how of

constructively addressing workplace bullying. She also serves the Wisconsin Supreme

Court as an appointed volunteer investigator for claims of attorney misconduct. As a

professor, Smythe has taught a wide variety of courses including: Mediation; Ethics and

the Law in Mediation; Business Law; Law, Politics and Society; Leadership and

Organizational Cultures; Workplace Conflict Management; Organizational Cultures and

Change; Critical Thinking and Creative Problem Solving; Social Diversity and many

others. She also serves on the Board of NAFCM (National Association for Community

Mediation) and on the Board of Directors of the Dispute Resolution Section of the

Wisconsin State Bar. She is an international trainer.

A Few Comments from Past Participants:

1) “This was very useful for both my work and at home!”

2) “Everybody should learn this!”

3) “I wish this was a longer workshop.”

4) “I really loved what you did. Thank you!”

5) “Really thoughtfully prepared and thought-provoking workshop.”

6) “I wish we had more time to talk about this.”

7) “I wish I had learned this 20 years ago!”

8) “This was amazing!”

Training Details:

Location: Room EE 1213, CSUDH Campus

Carson, CA (heart of Southern California’s South Bay)

Time: 9 am – 5 pm

Registration: $185.00 for ACR members

$285.00 for ACR non-members

Registration Deadline: May 27, 2016

Spaces are limited – Register early to assure your place

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